LARGE CAPACITY
THIN TWIN®
AUTOMATIC
GAS AND ELECTRIC
WASHER / DRYER
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service call: 1-800-253-1301
or visit our website at www.whirlpool.com
Table of Contents............................................ 2
3406876
WASHER/DRYER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
WARNING: For your safety, the information in this manual must be followed to minimize
the risk of fire or explosion, or to prevent property damage, personal injury, or death.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
– WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Clear the room, building, or area of all occupants.
Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
•
•
•
•
instructions.
If you cannot reach your gas supplier, call the fire department.
•
– Installation and service must be performed by a qualified installer, service agency, or
the gas supplier.
3
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer/dryer, follow
basic precautions, including the following:
■ Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the
water flow from each for several minutes. This will
release any accumulated hydrogen gas. As the gas
is flammable, do not smoke or use an open flame
during this time.
■ Read all instructions before using the washer/dryer.
■ Do not place items exposed to cooking oils in
your dryer. Items contaminated with cooking oils
may contribute to a chemical reaction that could
cause a load to catch fire.
■ Do not wash or dry articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable,
or explosive substances as they give off vapors
that could ignite or explode.
■ Do not repair or replace any part of the washer/dryer
or attempt any servicing unless specifically recom-
mended in this Use and Care Guide or in published
user-repair instructions that you understand and have
the skills to carry out.
■ Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
■ Do not allow children to play on or in the washer/dryer.
Close supervision of children is necessary when
the washer/dryer is used near children.
■ Do not use fabric softeners or products to eliminate
static unless recommended by the manufacturer of
the fabric softener or product.
■ Before the washer/dryer is removed from service or dis-
carded, remove the doors to the washer/dryer compart-
ments.
■ Do not use heat to dry articles containing foam rubber
or similarly textured rubber-like materials.
■ Keep area around the exhaust opening and adjacent
surrounding areas free from the accumulation of lint,
dust, and dirt.
■ Do not reach into the washer/dryer if the tub, agitator
or drum is moving.
■ Do not install or store the washer/dryer where it will be
exposed to the weather.
■ Do not tamper with controls.
■ The interior of the machine and dryer exhaust vent
should be cleaned periodically by qualified service
personnel.
■
Clean dryer lint screen before or after each load.
■
See "Electrical Requirements" for grounding
instructions.
SAVE THESE INSTRUCTIONS
IMPORTANT: The gas installation must conform with local codes, or in the absence of local codes, with the National
Fuel Gas Code, ANSI Z223.1/NFPA 54.
The dryer must be electrically grounded in accordance with local codes, or in the absence of local codes, with the
National Electrical Code, ANSI/NFPA 70.
4
PARTS AND FEATURES
Spin Off
10
Rinse
Normal
6
Permanent
Press
Warm
Cold
10
14
18
End of Cycle Signal
Dryer
Cold
Cold
Cool
Hot
Cold
Small
Down
use
Medium
Super
Wash
Automatic
Cool
Less Down
Dry
Off
On
O
ff
60
Ex-Small
Off
Perm Press/
nse
50
Large
Spin
Heavy
Timed Drying
(High Heat)
Pull Start
Push Stop
Very
Dry
40
n
(High Heat)
1
2
4
ff
6
30 Damp Dry
Pre-Wash
Soak
Energy Preferred
Automatic Setting
Tumble
Press
Off
Cool
20
Wash
Rinse
Temperature
20
Rinse
Delicate
Off
Spin
Down
Less
Dry
Cool
own
Heavy Duty
Large Capacity
Load Size
Automatic
Washer
Push To Start
Dryer
Delicate
Very
Dry
Off
(Low Heat)
6
20
10
Off
Fluff Air
7
8
3
4
5
9
1. Washer controls
7. Dryer drum
8. Lint screen
9. Tub
2. Model and serial number label
3. Optional exhaust outlet
4. Agitator
Other features:
Temperature selector
5. Basket
Load size selector
6. Dryer controls
Control panel
5
3. The exhaust vent can be routed up, down, left, right, or
straight out the back of the dryer. Space requirements are
listed in your Installation Instructions.
CHECKING
YOUR VENT
Your dryer must be properly installed and vented to achieve
maximum drying efficiency and shorten drying times. Use the
minimum recommended installation clearances (found in your
Installation Instructions) to avoid blocking the flow of combustion
and ventilation air. Refer to your Installation Instructions for more
information.
4. Use the straightest path possible when routing the exhaust
vent. Use the fewest number of elbows and turns. Allow room
when using elbows or making turns. Bend vent gradually to
avoid kinking.
Fire Hazard
Use a heavy metal vent.
5. Use duct tape to seal all joints. Do not use screws to secure
vent. Lint may catch on screws.
Do not use a plastic vent.
Do not use a metal foil vent.
Failure to follow these instructions can result in
death or fire.
If the dryer is not properly installed and vented, it will not be
covered under the warranty.
6. Clean exhaust vent periodically, depending on use, but at
least every 2 years, or when installing your dryer in a new
location.
NOTE: Service calls caused by improper venting will be paid for
by the customer, whether it was a paid installation or self-
installed.
■
Disconnect vent from the dryer and clean one section at a
time until you reach the exhaust hood.
1. Do not use plastic vent or metal foil vent. Use 4 in. (10.2 cm)
metal or flexible metal vent. Do not kink or crush flexible
metal vent. It must be completely extended to allow adequate
exhaust air to flow. Check vent after installation. Refer to your
Installation Instructions for proper length requirements of
vent.
■
To clean out lint, use the hose attachment on your
vacuum, or a pole or wire with a feather duster or rag
attached.
■
■
Be sure the flapper on the outside end of vent moves
freely.
2. Use a 4 in. (10.2 cm) exhaust hood. Smaller hoods increase
drying times.
When cleaning is complete, be sure to follow the
Installation Instructions supplied with your dryer for final
product check.
2
1
4"
(10.2 cm)
4"
(10.2 cm)
6
Loading
WASHER USE
Loading suggestions
For these suggested full-sized loads, set the WATER LEVEL
selector to the highest setting.
Understanding Washer Cycles
Larger Capacity Washers
When the Cycle Control knob is set to a number and pulled out,
the washer fills (to the selected load size) before agitation and
timing start. The washer begins agitating immediately after filling;
agitation occurs with the washer lid up or down.
Heavy Work Clothes
Towels
2 pants
3 shirts
3 jeans
8 bath towels
8 hand towels
10 wash cloths
1 bath mat
During agitation, the agitator creates a continuous rollover action
(on some models) that provides a thorough cleaning of the wash
load.
1 coverall
Mixed Load
Permanent Press
2 double sheets
4 pillowcases
6 T-shirts
6 pair shorts
2 shirts
2 blouses
1 double sheet
1 tablecloth
1 dress
1 blouse
2 slacks
3 shirts
After agitation starts, the Cycle Control knob turns clockwise until
it points to an OFF area and the cycle ends.
6 handkerchiefs
2 pillowcases
NOTE: The washer pauses briefly throughout each cycle. These
Delicates
2 camisoles
4 slips
6 undergarments
2 sets of sleepwear
1 child’s outfit
Knits
pauses are normal for washer operation.
2 slacks
2 blouses
4 shirts
4 tops
2 dresses
WASH
RINSE
1. Fill
1. Fill
Normal Washer Sounds
2. Wash
selected
time
2. Rinse
3. Drain
Your new washer may make sounds your old one didn’t. Because
the sounds might be unfamiliar, you may be concerned about
them. These sounds are normal.
During washing
3. Drain†
When you select a small load size setting, your washer has a
lower water level. This can cause a clicking sound from the upper
part of the agitator.
No agitation
No agitation
During drain
If water is drained quickly from your washer (depending on your
installation), you may hear air being pulled through the pump
during the end of draining.
4. Spin
4. Spin-Spray
rinse
After drain and before spin
When the cycle changes from draining to spinning, you may hear
gears engaging.
5. Spin
6. Off
†The Permanent Press cycle
partially drains, fills, agitates
briefly, and drains.
7
■
To reduce wrinkling of permanent press clothes and some
synthetic knits, use a large load size to provide more space
(see step 4).
Starting Your Washer
2. Close the washer lid.
3. Turn the WATER LEVEL selector to the correct setting for your
wash load and the type of fabric being washed.
Fire Hazard
■
■
Choose a load size that allows the load to move freely for
best fabric care. See "Loading."
Never place items in the washer that are
dampened with gasoline or other flammable
fluids.
You may change the load size selection after the washer
has started filling by turning the selector to a different
setting.
No washer can completely remove oil.
4. Set the TEMPERATURE selector to the correct setting for the
type of fabric and soils being washed. Use the warmest water
safe for fabric. Follow garment label instructions.
Do not dry anything that has ever had any type of
oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
Water Temp
Use For
Hot
111°F (44°C)
or above
Whites and pastels
Heavy and greasy soils
WARNING
Warm
Bright colors
90°-110°F
(32°-43°C)
Moderate to light soils
Cold
70°-90°F
(21°-32°C)
Colors that bleed or fade
Light soils
NOTE: In wash water temperatures colder than 70ºF (21ºC),
detergents do not dissolve well. Soils can be difficult to remove.
Some fabrics can retain wear wrinkles and have increased pilling
(the formation of small lint-like balls on the surface of garments).
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
5. Push in the Cycle Control knob and turn it clockwise to the
wash cycle you want. Reduce the wash time when using a
small load size setting. See “Selecting a Cycle and Time.”
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
1. Measure detergent and pour it into the washer. If desired, add
powdered or liquid color safe bleach. Add extra detergent for
the Super Wash cycle.
Pull out the Cycle Control knob to start the washer.
To stop or restart your washer
■
To stop the washer at any time, push in the Cycle Control
knob.
■
To restart the washer, close the lid (if open) and pull out
the Cycle Control knob.
Drop a sorted load of clothes loosely into your washer.
■
■
Load evenly to maintain washer balance. Mix large and small
items.
Items should move easily through the wash water.
Overloading can cause poor cleaning.
8
■
■
After the 20-minute Soak cycle ends, add detergent and start
a new cycle.
Selecting a Cycle and Time
The 4-minute Pre-Wash time features high-speed agitation
to loosen stains. Once the Pre-Wash period ends, add
detergent and start a new cycle.
This section describes the available wash cycles and will help
you make the best cycle selections for your wash loads. Each
cycle is designed for different types of fabric and soil levels.
■
The washer pauses briefly throughout each cycle. These
pauses are normal. Refer to “Normal Washer Sounds” to
learn more about the sounds you may hear during a wash
cycle.
Rinse and Spin
When using extra detergent for heavily soiled clothes, or washing
special-care items, you may find an extra rinse and spin is
needed.
■
Refer to “Understanding Washer Cycles” to learn what
happens during a wash cycle.
1. Push in the Cycle Control knob and turn it clockwise to any of
the Rinse settings.
2. Pull out the Cycle Control knob. The washer fills to the
selected load size, agitates, drains, and spins.
Drain and Spin
A drain and spin may help shorten drying times for some heavy
fabrics or special-care items by removing excess water.
1. Push in the Cycle Control knob and turn it clockwise to any of
the Spin settings.
2. Pull out the Cycle Control knob. The washer drains, then
spins.
Cycle Control Knob
Adding Liquid Chlorine Bleach
Normal cycle
Always measure liquid chlorine bleach. Do not guess. Never use
more than 1 cup (250 mL) for a full load. Follow manufacturer’s
directions for safe use. Use a cup with a pouring spout to avoid
spilling.
The Normal cycle features the Gentle Wash system and high spin
speeds to shorten drying time.
■
Use 14 minutes of wash time to clean sturdily-constructed
cotton and linen fabrics that are heavily soiled.
1. Let the washer fill and begin agitating the load.
■
Use 10 minutes of wash time to clean cotton and linen fabrics
that are lightly to moderately soiled.
2. Add bleach to the wash cycle so it can be removed in the
rinse cycle. Pour bleach around the agitator, not directly on
the load.
Super Wash cycle
■
Follow directions on the care labels. Do not use chlorine
bleach on wool, silk, spandex, acetates, or some flame-
retardant fabrics.
The Super Wash cycle automatically pre-washes the laundry and
advances into the Normal wash cycle. The washer does not have
to be reset after the Super Wash cycle. Use this 18-minute cycle
when washing heavily soiled loads that need maximum soil
removal.
■
When soaking with chlorine bleach, add detergent to
soak water.
NOTE: Undiluted bleach will damage any fabric it touches. The
damage appears as rips, holes, tears, or color loss and may not
show up until several washings later.
■
For proper cleaning, use double the amount of detergent
recommended for the wash cycle.
Permanent Press cycle
The Permanent Press cycle features the Gentle Wash system, a
cool-down rinse and low spin speeds to reduce wrinkling.
Adding Liquid Fabric Softener
NOTE: Your washer/dryer does not come with a fabric softener
■
Use 10 minutes of wash time to clean permanent press and
some synthetic fabrics that are moderately soiled.
dispenser installed.
To order, call the dealer from whom you purchased your
washer/dryer or refer to the “Assistance or Service” section of
this manual. Ask for part number 3350834.
■
Use 6 minutes of wash time to clean permanent press and
some synthetics that are lightly soiled.
■
Always dilute fabric softener with ½ to 1 cup (125 to 250 mL)
warm water. Undiluted fabric softener can stain fabrics.
Delicate cycle
The Delicate cycle features a reduced agitation speed for gentle
soil removal. Low spin speeds reduce wrinkling.
■
■
Add diluted fabric softener only in the final rinse.
Fabric softener should not be mixed with other laundry
products. Greasy stains can form. To remove greasy stains,
wet the stain and rub with liquid detergent or a bar of soap.
Rewash.
■
Use 6 minutes of wash time to clean delicate items and
washable knits that are lightly soiled.
Soak cycle
The Soak cycle features brief periods of agitation and soak time
to help remove heavy soils and stains that need pretreatment.
■
Too much fabric softener can make some items (diapers and
towels) nonabsorbent. If this happens, use less fabric
softener, or do not use it every time.
■
Use warm water when soaking. Hot water may set some
stains.
■
Use the amount of detergent or presoak additive
recommended by manufacturer.
9
2. Turn the Cycle Control knob to the recommended cycle for
the type of load being dried. Use the Energy Preferred
Automatic Setting ( ) to dry most heavyweight and medium
*
DRYER USE
weight loads. See “Drying, Cycle, and Temperature Tips.”
Starting Your Dryer
3. Select the End of Cycle Signal, if available. The signal is
helpful when drying permanent press or synthetics. Promptly
remove these items from the dryer at the end of the cycle to
prevent wrinkles. The End of Cycle Signal is part of the PUSH
TO START button. Turn the PUSH TO START button to ON
or OFF.
Explosion Hazard
4. Push the START button.
Keep flammable materials and vapors, such as
gasoline, away from dryer.
Stopping and Restarting
Do not dry anything that has ever had anything
flammable on it (even after washing).
You can stop your dryer any time during a cycle.
To stop your dryer
Open the dryer door or turn the Cycle Control knob to OFF.
Failure to follow these instructions can result in
death, explosion, or fire.
NOTE: The Cycle Control knob should point to an Off area when
the dryer is not in use.
To restart your dryer
1. Close the door.
2. Select a new cycle and temperature (if desired).
3. Push START.
Loading
Load clothes loosely into the dryer. Do not pack the dryer. Allow
space for clothes to tumble freely. The following chart shows
examples of balanced loads that would allow proper tumbling.
Fire Hazard
LARGE CAPACITY DRYER
No washer can completely remove oil.
Heavy Work Clothes
Towels
Do not dry anything that has ever had any type of
oil on it (including cooking oils).
2 pants
3 shirts
3 jeans
8 bath towels
8 hand towels
10 wash cloths
1 bath mat
Items containing foam, rubber, or plastic must be
dried on a clothesline or by using an Air Cycle.
1 coverall
Failure to follow these instructions can result in
death or fire.
Mixed Load
Permanent Press
2 double sheets
4 pillowcases
6 T-shirts
1 double sheet
1 tablecloth
1 dress
Before using your dryer, wipe the dryer drum with a damp cloth to
remove dust from storing and shipping.
6 pair shorts
2 shirts
2 blouses
1 blouse
2 slacks
3 shirts
1. Load clothes loosely into the dryer and close the door. Do not
pack the dryer. Allow space for clothes to tumble freely.
6 handkerchiefs
2 pillowcases
Delicates
Knits
2 camisoles
2 slacks
2 blouses
4 shirts
4 tops
2 dresses
4 slips
6 undergarments
2 sets of sleepwear
1 child’s outfit
10
Your dryer has both a High Heat cycle (Permanent Press/Heavy
or Timed Drying) and a Low Heat cycle (Delicate). Always follow
care label directions when available, especially for delicate items.
Drying, Cycle and Temperature Tips
Select the correct cycle and temperature for your load.
NOTE: The Automatic cycles use an automatic dryness control
that senses the exhaust temperature and determines the dryness
of the load.
Cool Down tumbles the load without heat during the last few
minutes of all cycles to make the load easier to handle.
Drying tips
Timed Drying Cycle
■
Follow care label directions when they are available.
Your dryer offers High Heat in the Timed Drying cycle. Use the
Timed Drying cycle to complete drying if some items are damp
after Automatic drying. Timed Drying is also useful for:
■
If you use fabric softener sheets, use only ones labeled as
dryer safe. Follow package instructions.
■
Remove the load from the dryer as soon as tumbling stops to
reduce wrinkling. This is especially important for permanent
press, knits, and synthetic fabrics.
■
Bulky items and large loads that require a long drying time.
■
Damp drying items; turn the Cycle Control Knob to 30
minutes or less.
Cycle and temperature tips
Damp Dry Feature
■
■
■
■
■
Dry most loads using the Energy Preferred Automatic
Setting ( ).
Use this feature to dry items to damp level or to dry damp items
that do not require an entire drying cycle. Two examples are
heavy cottons, such as jeans, which you do not want to become
stiff, or cotton clothes which are easier to press when damp.
*
Use a High heat setting for drying heavyweight items such as
towels and work clothes.
Use a Low heat setting for drying lightweight items such as
lingerie, blouses, dresses, and some knits.
TUMBLE PRESS® Feature
The TUMBLE PRESS feature removes wrinkles from clothes that
have been packed in a suitcase, or from items not removed from
the dryer at the end of a cycle. Put only a few items in your dryer
for best results when using this feature. As soon as the dryer
stops, fold or put the items on hangers.
Use a no heat (air) setting for rubber, plastic or heat sensitive
fabrics.
Line dry bonded or laminated fabrics.
If you are unsure of the temperature to select for a load, select a
lower setting rather than a higher setting.
Fluff Air Cycle
NOTE: If you have questions about drying temperatures for
various loads, refer to the care label directions.
Use the Fluff Air cycle for items that require drying without heat
such as rubber, plastic and heat sensitive fabrics. This chart
shows examples of items that can be dried using the Fluff Air
cycle.
Cycle Descriptions
Type of Load
Fluff Air*
Foam rubber - pillows, padded bras,
stuffed toys
20 - 30
20 - 30
40 - 50
10 - 20
Plastic - Shower curtains, tablecloths
Rubber-backed rugs
Olefin, polypropylene, sheer nylon
(*Minutes) Reset cycle to complete drying, if needed.
When using Fluff Air
■
■
■
Check to see that coverings are securely stitched.
Shake and fluff pillows by hand periodically during cycle.
Dry item completely. Foam rubber pillows are slow to dry.
Cycle Control Knob
Automatic Cycle(s)
Dry most loads using the Energy Preferred Automatic Setting (*).
Your Automatic cycle(s) shuts off when the selected dryness is
reached. The Cycle Control Knob will not move until the load is
almost dry. After the cool down, the knob automatically turns to
an Off area and tumbling stops.
■
If the load is drier than you like, select Less Dry the next time
you dry a similar load.
■
If the load is not as dry as you would like, complete drying
using a Timed Drying cycle. Select Very Dry the next time you
dry a similar load.
11
End of Cycle Signal
Cleaning the Lint Screen
Every load cleaning
The lint screen is located in the door of the dryer. Clean it before
each load. A screen blocked by lint can increase drying time.
The dryer sounds a signal to let you know when the cycle is
finished. The signal is helpful when you are drying permanent
press, synthetics and other items that should be removed from
the dryer as soon as it stops. The signal can be turned On or Off.
To clean
1. Pull the lint screen straight up. Roll lint off the screen with
your fingers. Do not rinse or wash screen to remove lint. Wet
lint is hard to remove.
AD
CH LO
CLEAN BEFORE EA
2. Push the lint screen firmly back into place.
IMPORTANT:
WASHER/DRYER CARE
■
Do not run the dryer with the lint screen loose, damaged,
blocked, or missing. Doing so can cause overheating and
damage to both the dryer and fabrics.
Cleaning Your Washer
Cleaning the exterior
Use a soft, damp cloth or sponge to wipe up any spills such as
detergent or bleach. Occasionally wipe the outside of your
washer to keep it looking new.
■
Some towels made of synthetic fibers and natural fibers
(polyester and cotton blends) may shed more lint than other
towels, causing your dryer’s lint screen to fill up faster. Be
sure to remove lint from the lint screen before and after drying
new towels.
■
If lint falls off the screen into the dryer during removal, check
the exhaust hood and remove the lint. (See “Checking Your
Vent.”)
Cleaning the interior
Clean your washer interior by mixing 1 cup (250 mL) of chlorine
bleach and 2 scoops or caps full of detergent. Pour this into your
washer and run it through a complete cycle using hot water.
Repeat this process if necessary.
As needed cleaning
Laundry detergent and fabric softener residue can buildup on the
lint screen. This buildup can cause longer drying times for your
clothes, or cause the dryer to stop before your load is completely
dry. The screen is probably clogged if lint falls off the screen.
NOTE: Remove any hard water deposits using only cleaners
labeled as washer safe.
Clean the lint screen with a nylon brush every 6 months or more
frequently if it becomes clogged due to a residue buildup.
Water Inlet Hoses
To wash
Replace inlet hoses after five years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
1. Roll lint off the screen with your fingers.
2. Wet both sides of lint screen with hot water.
3. Wet a nylon brush with hot water and liquid detergent. Scrub
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
lint screen with the brush to remove residue buildup.
4. Rinse screen with hot water.
5. Thoroughly dry lint screen with a clean towel. Replace
screen in dryer.
12
To winterize washer/dryer
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
Cleaning the Dryer Interior
3. Put 1 quart (1 L) of R.V.-type antifreeze in the basket.
4. Run washer on a drain and spin setting for about 30 seconds
to mix the antifreeze and water.
5. Unplug washer/dryer or disconnect power.
To use washer/dryer again
1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Plug in washer/dryer or reconnect power.
Explosion Hazard
5. Run the washer through a complete cycle with 1 cup (250
Use nonflammable cleaner.
mL) of detergent to clean out antifreeze.
Failure to do so can result in death, explosion,
or fire.
To transport the washer/dryer
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
To clean dryer drum
1. Make a paste with powdered laundry detergent and very
warm water.
3. If washer/dryer will be moved during freezing weather, put in
a quart (1 L) of R.V.-type antifreeze in the basket. Run washer
on a spin setting for about 30 seconds to mix the antifreeze
and water.
2. Apply paste to a soft cloth.
4. Disconnect the drain from the drain system.
5. Unplug washer/dryer or disconnect power.
6. Disconnect the exhaust vent.
OR
Apply a liquid, non-flammable household cleaner to the
stained area and rub with a soft cloth until all excess dye is
removed.
7. If your washer/dryer is a gas model, close shut-off valve in
gas supply line.
3. Wipe drum thoroughly with a damp cloth.
4. Tumble a load of clean cloths or towels to dry drum.
NOTE: Garments which contain unstable dyes, such as denim
blue jeans or brightly colored cotton items, may discolor the
dryer interior. These stains are not harmful to your dryer and will
not stain future loads of clothes. Dry unstable dye items inside
out to prevent dye transfer.
8. If your washer/dryer is a gas model, disconnect gas supply
line pipe and remove fittings attached to the washer/dryer
pipe.
9. Wash lint screen.
10. Make sure leveling legs are secure.
11. Place the inlet hoses into the basket.
12. Drape the power cord and drain hose over edge and into the
basket.
Removing Accumulated Lint
13. Use masking tape to secure the washer lid and dryer door.
From inside the dryer cabinet
Re-installing your washer/dryer
Lint should be removed every 2 years, or more often, depending
on dryer usage. Cleaning should be done by a qualified person.
1. Follow the “Installation Instructions” to locate, level, and
connect the washer/dryer.
From the Exhaust Vent
2. Run the washer through the Normal cycle with 1 scoop or
cap full of detergent to clean the washer and remove the
antifreeze, if used.
Lint should be removed every 2 years, or more often, depending
on dryer usage.
Vacation, Storage, and Moving Care
Install and store your washer/dryer where it will not freeze.
Because some water may stay in the hoses, freezing can damage
your washer/dryer. If storing or moving your washer/dryer during
freezing weather, winterize it.
Non-use or vacation care
Operate your washer/dryer only when you are at home. If you will
be on vacation or not using your washer/dryer for an extended
period of time, you should:
■
Unplug washer/dryer or disconnect power.
■
Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you
are away.
13
■
Is your voltage low?
Check your electrical source or call an electrician. Do not use
an extension cord.
TROUBLESHOOTING
WASHER
Washer continues to fill or drain, or the cycle seems stuck
■
■
Is the top of drain hose lower than the water level in
washer?
The top of the hose must be higher than the water level in the
washer for proper operation. See the Installation Instructions.
First try the solutions suggested here and possibly avoid
the cost of a service call...
Washer won’t fill, rinse or agitate
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See the
Installation Instructions.
■
Check the following:
Is the power cord plugged into a grounded outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Washer makes noise
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
■
Is the load balanced and the laundry center level?
The wash load should be balanced and not overloaded.
The laundry center must be level. The front feet should be
properly installed and the nuts tightened. Reset the rear
leveling legs (if needed). See the Installation Instructions.
■
Does the water level seem too low, or does the washer
appear to not fill completely?
The top of the agitator is much higher than the highest water
level. This creates a perception that the washer is not filling
completely. This is normal.
■
■
Did you completely remove the yellow shipping strap with
cotter pins?
See the Installation Instructions.
Gears are engaging after the drain and before spin.
These are normal washer noises.
Washer stops
■
Check the following:
Is the power cord plugged into a grounded outlet?
Washer leaks
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
■
Check the following:
Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed? See the
Installation Instructions.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
■
■
Is the sink or drain clogged?
Sink and standpipe must be able to handle 17 gallons (64 L)
of water per minute.
■
■
■
■
■
Is there power at the plug?
Check your electrical source or call an electrician.
Is water deflecting off the tub ring or the load?
Center the tub before starting the washer.
Has a fuse blown or is the circuit breaker open?
If problem continues, call an electrician.
The wash load should be balanced and not overloaded. The
fill or spray rinses can deflect off the load.
Are you using an extension cord?
Do not use an extension cord.
The laundry center must be level. The front feet should be
properly installed and the nuts tightened. Reset the rear
leveling legs (if needed). See the Installation Instructions.
Is the washer overloaded?
Wash smaller loads.
■
Check household plumbing for leaks.
Is the washer in a normal pause in the Permanent
Press cycle?
The washer pauses for about 2 minutes in the Permanent
Press cycle. Allow the cycle to continue.
Washer basket is crooked
■
■
Was the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push
the basket to the center before starting wash.
Washer won’t drain or spin
Is the load balanced and the laundry center level?
The wash load should be balanced and not overloaded.
■
Is the drain hose clogged, or the end of the drain hose
more than 96 in. (2.4 m) above the floor?
See the Installation Instructions for proper installation of drain
hose.
The laundry center must be level. The front feet should be
properly installed and the nuts tightened. Reset the rear
leveling legs (if needed). See the Installation Instructions.
■
■
Is the lid open?
The lid must be closed during operation.
■
The washer basket moves while washing.
This is normal.
Is there excessive sudsing?
Always measure detergent. Follow manufacturer’s directions.
If you have very soft water, you might need to use less
detergent.
14
Agitator operation
Load is wrinkled
■
The top of the agitator is loose, or moves in only one
■
Did you use the right cycle fo r the load being washed?
Use the Permanent Press cycle or another cycle with low spin
speeds (if available) to reduce wrinkling.
direction.
This is normal.
■
■
Did you unload the washer promptly?
Dispensers clogged (On some models - Accessory)
Unload the washer as soon as it stops.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■
■
Did you follow the manufacturer’s directions when adding
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Carefully pour into the
dispensers. Wipe up all spills.
■
■
Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm wash water.
Dilute fabric softener in the fabric softener dispenser.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Did you put powdered or color-safe bleach in the liquid
chlorine bleach dispenser?
Add powdered or liquid color-safe bleach directly to the
basket. Do not use the chlorine bleach dispenser for color-
safe bleach.
Load is tangled or twisted
■
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Load too wet
■
■
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Did you use a cold rinse?
Cold rinses leave loads wetter than do warm rinses. This is
normal.
Gray whites, dingy colors
Residue or lint on load
■
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
■
■
■
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
■
■
Was the wash temperature too low?
Use warm washes if safe for the load.
Did you overload the washer?
The wash load must be balanced and not overloaded. Lint
can be trapped in the load if overloaded. Wash smaller loads.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Check the following:
Was paper or tissue left in the pockets?
■
■
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21°C)? Wash water colder
than 70°F (21°C) may not completely dissolve the detergent.
Garment damage
Stains on load
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
■
Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Dilute fabric softener and add to the rinse portion of a cycle
only. Do not drip fabric softener on clothes.
■
■
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■
■
■
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Did you follow the manufacturer’s care label instructions?
15
■
Is the load properly sorted?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
TROUBLESHOOTING
DRYER
■
■
Is the load too big or too heavy?
Dry smaller loads so lint can be carried to the lint screen.
Was the load overdried?
Use correct dryer settings for load type. Overdrying can
cause lint-attracting static electricity. See “Drying, Cycle and
Temperature Tips.”
First try the solutions suggested here and possibly avoid
the cost of a service call...
Clothes are not drying satisfactorily
■
■
Was paper or tissue left in pockets?
■
Check the following:
Is the lint screen clogged with lint?
Is pilling being mistaken for lint?
Pilling (surface fuzz) is caused by normal wear and
laundering.
Is the exhaust vent or outside exhaust hood clogged with lint,
restricting air movement? Run the dryer for 5-10 minutes.
Hold your hand under the outside exhaust hood to check air
movement. If you do not feel air movement, clean exhaust
system of lint or replace exhaust vent with heavy metal or
flexible metal vent. See your Installation Instructions.
Stains on load or color change
■
Was dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially-dried load can
stain your garments.
Is the exhaust vent crushed or kinked? Replace with heavy
metal or flexible metal vent. See your Installation Instructions.
■
■
Were items soiled when placed in the dryer?
Items should be clean before being dried.
Has a fuse blown, or a circuit breaker tripped? Electric dryers
use 2 household fuses or breakers. The drum may be turning
but you may not have heat.
Were items properly sorted?
Sort light colors from dark colors. Sort colorfast items from
noncolorfast items.
Has an air dry cycle been selected? Select the right cycle for
the types of garments being dried. See “Drying, Cycle and
Temperature Tips.”
Items shrinking
For gas dryers, is the valve open on the supply line?
■
■
Was the dryer overloaded?
Are fabric softener sheets blocking the grille? Use only one
fabric softener sheet and only use it once.
Dry smaller loads that can tumble freely.
Did the load overdry?
Check the manufacturer’s care label. Match dryer setting to
load type. See “Drying, Cycle and Temperature Tips.”
■
Is the dryer located in a room with temperature below
45ºF (7ºC)?
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Loads are wrinkled
■
■
Was a cold rinse water used? Was the load very wet?
Expect longer drying times with items rinsed in cold water
and with items that hold moisture (cottons).
■
■
Was the load removed from dryer at the end of the cycle?
Was the dryer overloaded?
Dry smaller loads that can tumble freely.
Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
■
Did the load overdry?
Check the manufacturer’s care label. Match dryer setting to
load type. See “Drying, Cycle and Temperature Tips.”
Dryer will not run
■
Check the following:
Is the power cord plugged in?
Odors
Has a fuse blown, or has a circuit breaker tripped?
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
■
■
Have you recently been painting, staining or varnishing in
the area where your laundry center is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, re-wash and dry the clothing.
Was the START button firmly pressed?
Is a cycle selected?
If the dryer is electric, is it being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
Unusual sounds
Garment damage
■
■
Has the dryer had a period of non-use?
If the dryer hasn’t been used for a while, there may be a
thumping sound during the first few minutes of operation.
■
Check the following:
Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
Were care label instructions followed?
Were items damaged before drying?
Is it a gas dryer?
The gas valve clicking is a normal operating sound.
Lint on load
■
Is the lint screen clogged?
Clean lint screen. Check for air movement.
16
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP® factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area:
In the U.S.A., call the Customer Interaction Center at
1-800-253-1301, or your nearest designated service center.
Our consultants provide assistance with:
■
■
■
■
■
Features and specifications on our full line of appliances
Installation information
Use and maintenance procedures
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
■
Referrals to local dealers, repair parts distributors, and
service companies
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the Whirlpool Customer Interaction
Center toll free at 1-800-442-9991 and follow the menu prompts.
Accessories Online.”
Gearcase assembly covered by your warranty
17
WHIRLPOOL® WASHER/DRYER WARRANTY
ONE-YEAR FULL WARRANTY
For one year from the date of purchase, when this washer/dryer is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts and repair labor to correct defects in materials or
workmanship. Service must be provided by a Whirlpool designated service company.
SECOND THROUGH FIFTH-YEAR LIMITED WARRANTY - ON TOP, LID AND GEARCASE ASSEMBLY
For second through fifth year from the date of purchase, when this washer/dryer is operated and maintained according to instructions
attached to or furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts for the following components, if
defective in materials or workmanship: top and lid (if rusted); any part of the gearcase assembly.
SECOND THROUGH TENTH-YEAR LIMITED WARRANTY - ON OUTER TUB
For second through tenth year from the date of purchase, when this washer/dryer is operated and maintained according to instructions
attached to or furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts for the outer tub should it crack or
fail to contain water, if defective in materials or workmanship.
Whirlpool Corporation will not pay for:
1. Service calls to correct the installation of your washer/dryer, to instruct you how to use your washer/dryer, or to replace house fuses,
reset circuit breakers, correct house wiring, plumbing or venting or to replace owner accessible light bulbs. Heavy 4 in. (10.2 cm)
metal exhaust vent must be used. Refer to the venting section of this manual and your Installation Instructions.
2. Repairs when your washer/dryer is used in other than normal, single-family household use.
3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation (including, but not limited
to, venting with plastic or flexible foil), installation not in accordance with local electrical and plumbing codes, or use of products not
approved by Whirlpool Corporation.
4. Any labor costs incurred during the limited warranty periods.
5. Replacement parts or repair labor costs for units operated outside the United States.
6. Pickup and delivery. This product is designed to be repaired in the home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Outside the 50 United States, this warranty does not apply.
Contact your authorized Whirlpool dealer to determine if
another warranty applies.
If you need service, first see “Troubleshooting.” Additional help
can be found by checking “Assistance or Service,” or by calling
our Customer Interaction Center at 1-800-253-1301, from
anywhere in the U.S.A., or write: Whirlpool Corporation,
Customer Interaction Center, 553 Benson Road, Benton Harbor,
MI 49022-2692.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so this exclusion or limitation may not
apply to you. This warranty gives you specific legal rights and you
may also have other rights which vary from state to state.
4/00
Dealer name____________________________________________________
Address________________________________________________________
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your washer/dryer to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label/plate, located on your appliance as shown in “Parts
and Features.”
3406876
© 2001 Whirlpool Corporation.
7/01
Printed in U.S.A.
All rights reserved.
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.
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