User’s Manual
DVI DA2 and DVI DA4
Digital Visual Interface Distribution Amplifier
68-1376-01
Rev. B
08 08
警告
安全须知 • 中文
这个符号提示用户该设备用户手册中
电源 • 该设备只能使用产品上标明的电源。 设备
必须使用有地线的供电系统供电。 第三条线
（地线）是安全设施，不能不用或跳过。
拔掉电源 • 为安全地从设备拔掉电源，请拔掉所有设备后
或桌面电源的电源线，或任何接到市电系统的电源线。
电源线保护 • 妥善布线， 避免被踩踏，或重物挤压。
有重要的操作和维护说明。
这个符号警告用户该设备机壳内有暴
露的危险电压，有触电危险。
维护 • 所有维修必须由认证的维修人员进行。 设备内部
没有用户可以更换的零件。为避免出现触电危险不要自
己试图打开设备盖子维修该设备。
注意
阅读说明书 • 用户使用该设备前必须阅读并理
解所有安全和使用说明。
保存说明书 • 用户应保存安全说明书以备将来使
用。
通风孔 • 有些设备机壳上有通风槽或孔，它们是用来防止
机内敏感元件过热。 不要用任何东西挡住通风孔。
锂电池 • 不正确的更换电池会有爆炸的危险。 必须使用
与厂家推荐的相同或相近型号的电池。 按照生产厂的
建议处理废弃电池。
遵守警告 • 用户应遵守产品和用户指南上的所有安
全和操作说明。
避免追加 • 不要使用该产品厂商没有推荐的工具或
追加设备，以避免危险。
声明
所使用电源为 A 级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用
户对其干扰采取切实可行的措施。
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. The Class A limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference, in which case the user will be required to correct the interference at his
own expense.
This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used
with the unit to ensure compliance with FCC emissions limits.
N
Quick Start Guide — DVI DA2 and DA4
To install, cable, and power on the DVI DA2 and DVI DA4:
Step 1 Installation
Install the DVI DA2 or DVI DA4 on a desk, mount it under a desk, or
mount it in a rack.
Step 2 DVI Cable Connections
Connect a DVI cable from the Input connector to the video
source device.
Connect a DVI cable from the Local Output connector to the
desired local output device.
Connect a DVI cable(s) from the Output connector(s) to the desired
display device(s).
2
A
D
VI
D
OUTPUT
LOCAL O
T
INPU
S
Y
L
T
R
SUPPO
I-D ON
V
D
WER
PO
X
12V
0.4A MA
Extron
DVI DA2
DVI Distribution
Amplifier
LCD
Flat Panel
Display
“Local Output”
Monitor
PC
DVI DA2 and DVI DA4 • Quick Start Guide
QS-1
Quick Start Guide — DVI DA2 and DA4, cont’d
Step 3 Power Cable Connections
Check the polarity of the cable.
Smooth
Ridges
A
A
SECTION A–A
Power Supply
Output Cord
Connect the 12 VDC power supply to the unit's power receptacle.
Connect the 12 VDC power cord to an AC power outlet.
POWER
12V
0.4A MAX
Power
Receptacle
DC Power Cord
Captive Screw Connector
Ground
+12 VDC
External
Power Supply
(12 VDC, 1 A )
AC Power Cord
Step 4 Applying Power
Power on the local monitor.
Power on the display device(s).
Power on the source input device.
Output 1 is used as a DDC reference and must be connected
to the distribution amplifier before the source device is powered
on.
N
DVI DA2 and DVI DA4 • Quick Start Guide
QS-2
Table of Contents
Chapter One • Introduction.................................................... 1-1
About This Manual.................................................................... 1-2
About the DVI DA2 and DVI DA4......................................... 1-2
DVI DA2 and DVI DA4 Features ............................................ 1-3
Chapter Two • Installation and Operation................... 2-1
Installation Overvieꢀ............................................................... 2-2
Mounting the Distribution Amplifier.................................. 2-2
Tabletop placement ............................................................... 2-2
Rack mounting....................................................................... 2-2
UL guidelines for rack mounting...........................................2-2
Rack mounting procedure......................................................2-3
Under-desk mounting............................................................ 2-4
Front Panel Features................................................................. 2-6
Rear Panel Features................................................................... 2-7
Cable Connections..................................................................... 2-8
DVI Connections..................................................................... 2-8
DVI connector pin assignments.............................................2-9
Poꢀer Connections.............................................................. 2-10
Operation................................................................................... 2-11
Troubleshooting....................................................................... 2-12
Appendix A • Reference Information ............................A-1
Specifications..............................................................................A-2
Included Parts .............................................................................A-4
Accessories...................................................................................A-4
All trademarks mentioned in this manual are the properties of their respective owners.
68-1376-01
Rev. B
08 08
DVI DA2 and DVI DA4 • Table of Contents
i
Table of Contents, cont’d
DVI DA2 and DVI DA4 • Table of Contents
ii
DVI DA2 and DVI DA4
Chapter One
1
Introduction
About this manual
About the DVI DA2 and DVI DA4
DVI DA2 and DVI DA4 Features
Installation and Operation
About This Manual
This manual describes the installation, operation, and
specifications of the Extron DVI DA2 and DVI DA4 Distribution
Amplifiers.
Unless stated otherwise, all references to the "distribution
amplifier" or "the unit" in this manual refer to the features or
operation of both models.
About the DVI DA2 and DVI DA4
These Digital Visual Interface (DVI) Distribution Amplifiers
(DAs) have one input and either two (DVI DA2) or four
(DVI DA4) outputs.
Both distribution amplifiers accept one single link DVI-D input
and drive two (DVI DA2) or four (DVI DA4) single link DVI-D
output signals.
In both models, Output 1, is used for Digital Display Channel
(DDC) reference.
4
A
D
I
V
D
4
3
T
U
P
T
U
O
D
-
I
V
D
2
1
T
U
P
N
I
D
-
I
V
D
R
E
W
V
A
O
2
P
1
X
A
M
.4
0
LCD
Flat Panel
Displays
Extron
DVI DA4
DVI Distribution
Amplifier
“Local Output”
Monitor
PC
DVI DA2 and DVI DA4 • Installation and Operation
1-2
DVI DA2 and DVI DA4 Features
External power supply — The DVI DA2 and DVI DA4 are
powered by external 12 VDC power supply (provided with the
units).
DVI-D input — Both distribution amplifiers accept one single
link DVI-D input, with a resolution range up to 1920 x 1200 or
1080p @ 60 Hz.
Input Equalization — Input Equalization (EQ) conditions the
input signals to ensure the integrity of the signals delivered to
the output devices.
DVI-D outputs — The units drive two (DVI DA2) or four
(DVI DA4) single link DVI-D output signals.
DDC routing to local monitor — Output 1 is used as a DDC
reference and is labeled "Local Output" for easy reference. The
video source uses the bidirectonal DDC to communicate with
the local monitor, which allows the source to determine the
resolution and refresh rate of the signal that it sends.
Since output 1 is used as the reference, all other display
devices must be capable of handling resolutions equal to
or greater than that of the local monitor.
N
The actual signal transmission distance can vary greatly
and depends on signal resolution, cable type, cable
quality, graphics card and the display used in the system.
N
Versatile mounting options — Both units are 1U high, 3"
(7.62 cm) deep, and 1/2 rack (8.7" or 22.1 cm) wide, allowing
them to be conveniently mounted in a rack, under a desk or set
on a tabletop.
DVI DA2 and DVI DA4 • Installation and Operation
1-3
Introduction, cont’d
DVI DA2 and DVI DA4 • Introduction
1-4
DVI DA2 and DVI DA4
Chapter Two
2
Installation and Operation
Installation Overview
Mounting the Distribution Amplifier
Front Panel Features
Rear Panel Features
Cable Connections
Operation
Troubleshooting
Installation and Operation
Installation Overview
Both distribution amplifiers can be mounted on tabletops, under
furniture, and in racks by following these steps:
1.
Turn off all electrical equipment. Make sure that the input
sources, the DA and the output display(s) are all turned off
and all power sources and signal cables are disconnected.
2.
Mount the unit as described in "Mounting the Distribution
Amplifier", below.
3.
4.
Connect the Cables (see "Cable Connections" on page 2-8).
Plug in the power supply, then turn on the display devices
and input devices (see "Operation" on page 2-9).
Mounting the Distribution Amplifier
The 1 U, half rack size of the distribution amplifiers allow them
to be mounted in racks, under furniture or on tabletops.
Tabletop placement
Attach the four provided rubber feet to the bottom of the unit
and place it in any convenient location.
Rack mounting
UL guidelines for rack mounting
The following Underwriters Laboratories (UL) guidelines are
relevant to the safe installation of these products in a rack:
1.
Elevated operating ambient temperature — If the unit
is installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment
may be greater than room ambient temperature. Therefore,
install the equipment in an environment compatible with
the maximum ambient temperature (Tma: +122 °F, +50 ° C)
specified by Extron.
2.
3.
4.
Reduced air flow — Install the equipment in the rack
so that the equipment gets adequate air flow for safe
operation.
Mechanical loading — Mount the equipment in the rack
so that uneven mechanical loading does not create a
hazardous condition.
Circuit overloading — Connect the equipment to
the supply circuit and consider the effect that circuit
overloading might have on overcurrent protection and
supply wiring. Give appropriate consideration to the
equipment nameplate ratings when addressing this
concern.
DVI DA2 and DVI DA4 • Installation and Operation
2-2
5.
Reliable earthing (grounding) — Maintain reliable
grounding of rack-mounted equipment. Pay particular
attention to supply connections other than direct
connections to the branch circuit (such as the use of power
strips).
Rack mounting procedure
These distribution amplifiers can be mounted on any of the
following rack shelves:
®
•
•
•
•
•
•
RSF 123 (part # 60-190-20) 1U 3.5" VersaTools rack shelf kit
RSB 123 (part # 60-604-21) 1U 3.5" VersaTools basic rack shelf
RSU 126 (part # 60-190-10) 1U 6" rack shelf kit
RSB 126 (part # 60-604-11) 1U 6" basic rack shelf
RSU 129 (part # 60-190-01) 1U 9.5" rack shelf kit
RSB 129 (part # 60-604-02) 1U 9.5" basic rack shelf
1U Universal Rack Shelf
1/2 Rack Width Front False
Faceplate
Front false
faceplate
uses 2
screws.
(2) 4-40 x 3/16"
Screws
Use 2 mounting holes on
opposite corners.
Rack mounting the DVI DA2 or DVI DA4
To mount the distribution amplifier on a rack shelf:
1.
If necessary, remove rubber feet from the bottom of the
unit.
2.
Align two diagonally opposite mounting holes on the
unit with two pre-drilled holes in the shelf. Use the two
provided 4-40 x 3/16" screws to secure the unit on the
shelf.
3.
Install other unit(s) or false faceplate(s) on the rack shelf.
DVI DA2 and DVI DA4 • Installation and Operation
2-3
Installation and Operation, cont’d
4.
Attach the shelf to the rack with the four provided
10-32 x 3.4" screws.
Under-desk mounting
The DVI DA2 and DVI DA4 can be mounted under furniture
using the optional Extron MBU 125 under-desk mounting kit
(part # 70-077-01).
Under furniture mounting
To mount the unit under a desk or table:
1.
2.
3.
If necessary, remove rubber feet from the bottom of the
unit.
Secure the under-desk mounting brackets to the unit with
the four provided 4-40 x 3/16" screws.
Hold the unit, with the mounting brackets attached, under
the furniture where it will be secured. Mark the position of
the holes on the underside of the furniture.
4.
5.
In the marked positions, drill four pilot holes 3/32" (2 mm)
in diameter and 1/4" (6 mm) deep.
Insert the four provided wood screws into the pilot holes
and tighten until approximately 1/4" (6 mm) of the screw
head is protruding.
6.
7.
Guide the holes of the mounting brackets over the
protruding screw head and slide the unit forward or
backward to seat it firmly under the furniture.
Tighten all four wood screws to secure the unit in place.
DVI DA2 and DVI DA4 • Installation and Operation
2-4
DVI DA2 and DVI DA4 • Installation and Operation
2-5
Installation and Operation, cont’d
Front Panel Features
DVI DA SERIES
DVI DISTRIBUTION AMPLIFIER
1
Front panel features
LED indicator — On both the DVI DA2 and DVI DA4, the LED
indicator illuminates green when the unit is receiving power.
a
DVI DA2 and DVI DA4 • Installation and Operation
2-6
Rear Panel Features
DVI DA2
SUPPORTS
DVI-D ONLY
POWER
12V
0.4A MAX
INPUT
LOCAL OUTPUT
OUTPUT
1
2
4
3
DVI DA4
POWER
12V
0.4A MAX
DVI-D INPUT
DVI-D OUTPUT
1
2
3
4
LOCAL OUTPUT
3
Rear panel features
Power input — Connect the provided power supply to the
3.5 mm, 2-pole captive screw power receptacle.
a
b
Input connector — Connect the input signal to the female DVI
connector. The DVI input signal is equalized to ensure integrity.
Although DVI-I dual link connectors are used, the
DVI DA2 and DVI DA4 are only compatible with
single-link DVI-D video signals.
N
Output Connectors — Connect up to four DVI-D outputs to
display devices, using the female DVI connectors.
c
d
Local Monitor connector — Output 1 (Local Monitor) is used
as a DDC reference. For the input device to provide a signal at
the correct resolution and refresh rate, there must be a display
device connected to output 1.
To ensure proper operation, display devices connected to
outputs 2-4 must be able to handle resolutions equal or
greater than that of the local monitor on output 1.
N
DVI DA2 and DVI DA4 • Installation and Operation
2-7
Installation and Operation, cont’d
Cable Connections
DVI Connections
1.
Use a DVI cable to connect the source device to the female
DVI-I input.
Although DVI-I connectors are used, these distribution
amplifiers are only compatible with single-link DVI-D
video signals.
N
For sources providing HDMI signals, use a HDMI to DVI
adapter or cable, such as the Extron HDMIF-DVIDM
female HDMI to male DVI-D adapter (#26-616-01) or the
Extron HDMI M-DVI-D M series of HDMI male to DVI
male cables (#26-614-xx).
The input signal is one single link DVI-D with a resolution
range up to 1920 x1200 or 1080p @ 60 Hz.
Input EQ conditions input signals to ensure the integrity of
the signals delivered to the output devices.
2.
Use DVI-I cables to connect up to four display devices.
To output a HDMI signal, use a HDMI to DVI adapter,
such as the Extron HDMIF-DVIDM female HDMI to male
DVI-D adapter (#26-616-01).
The actual signal transmission distance can vary and
depends on signal resolution, cable quality, graphics
card, and display used in the system.
N
Output 1 is used as a DDC reference and is labeled "Local
Monitor" for easy reference. For the input device to
provide a signal at the correct resolution and refresh rate,
one output device must be connected to output 1.
To ensure proper operation, display devices connected to
outputs 2-4 must be able to handle resolutions equal or
greater than that of the local monitor on output 1.
N
DVI DA2 and DVI DA4 • Installation and Operation
2-8
DVI connector pin assignments
The illustration below shows the pin assignments for the
DVI-I male and female connectors.
Although DVI-I dual link connectors are used, the
DVI DA2 and DVI DA4 are only compatible with
single-link DVI-D video signals.
N
DVI-I Dual Link - Female
DVI-I Dual Link - Male
(analog and digital)
(analog and digital)
C1 C2
1
8
9
C5
17
24
C3 C4
Three rows of 8 holes and two contacts
Three rows of 8 pins and two contacts
above and below the flat blade.
above and below the "+" socket.
Pin
1
Signal
Pin
Signal
Pin
Signal
TMDS data 2–
TMDS data 2+
9
TMDS data 1–
17 TMDS data 0–
18 TMDS data 0+
2
10 TMDS data 1+
TMDS data
2/4 shield
TMDS data
11
TMDS data
19
3
1/3 shield
0/5 shield
4
5
12
20
TMDS data 4-
TMDS data 3-
TMDS data 5-
TMDS data 4+ 13
TMDS data 3+ 21 TMDS data 5+
TMDS clock
6
7
8
DDC clock
DDC data
14
15
16
+5 V power
22
shield
Ground
23 TMDS clock+
Analog vertical
sync
Hot plug detect
TMDS clock–
24
Unused
C5
Unused
Unused
C1
C2
C3
C4
Unused
Unused
DVI DA2 and DVI DA4 • Installation and Operation
2-9
Installation and Operation, cont’d
Power Connections
1.
Connect the captive screw connector from the supplied 12
VDC power supply into the power receptacle.
Ensure the cable is connected with the correct polarity.
N
Smooth
Ridges
A
A
SECTION A–A
Power Supply
Output Cord
Cable Polarity
POWER
12V
0.4A MAX
Power
Receptacle
DC Power Cord
Captive Screw Connector
Ground
+12 VDC
External
Power Supply
(12 VDC, 1 A )
AC Power Cord
Connecting the power supply
2.
Connect the AC power cord of the power supply unit to a
110 or 220 VAC electrical source.
DVI DA2 and DVI DA4 • Installation and Operation
2-10
Operation
1.
Connect the power supply (see page 2-10).
2.
3.
Connect and power on the local monitor (see page 2-8).
Connect and power on any other output displays (see
page 2-8).
4.
Connect and power on the source device (see page 2-8).
Output 1 (LOCAL OUTPUT) is used as a DDC
reference and must be connected to the distribution
amplifier before the source device. If the source device
cannot communicate with the local monitor when it
is being powered on, it may not be able to send a video
signal or the signal may have the wrong resolution or
refresh rate.
N
DVI DA2 and DVI DA4 • Installation and Operation
2-11
Installation and Operation, cont’d
Troubleshooting
No output signal — Check that the front panel LED is on (lit
green). If it is not, check the power supply connections to the
unit (see page 2-10).
No output signal or poor quality signal — Check the integrity
of the cabling to output 1 and ensure that output 1 (Local
Output) is connected to the distribution amplifier before
powering on the source device
If the source device cannot communicate with output 1 when it
is being powered on, it may not be able to send a video signal or
the signal may have the wrong resolution or refresh rate.
No output signal or poor quality signal — Check the input
and output cabling (see page 2-8). DVI signals run at very high
frequency and poor connections can cause degradation or loss of
the signal, or jitter. To avoid this:
•
•
Use only cable that is designed for DVI signals.
Limit or avoid the use of adapters.
Display device displays a flashing black or blue screen, snow
or other distortion — A device that is not HDCP compliant may
be receiving HDCP-encrypted signals.
The DVI DA2 and DVI DA4 are not High-Bandwidth Digital
Content Protection (HDCP) compliant. They will only pass
HDCP-encrypted signals to the local output device.
Signal on local monitor but not on other displays — Check
that all output devices (monitors or projectors) can handle
resolutions equal to or greater than that of the local monitor.
DVI DA2 and DVI DA4 • Installation and Operation
2-12
DVI DA2 and DVI DA4
Appendix A
A
Reference Information
Specifications
Included Parts
Accessories
Reference Information
Specifications
*Appropriate DVI-D to HDMI cables or adapters are required
for HDMI signal input/output
N
Video
Maximum bit rate.......................... 4.95 Gbps (1.65 Gbps per color)
Maximum pixel clock ................... 165 MHz
Resolution range ........................... Up to 1920x1200 or 1080p @ 60 Hz
Formats........................................... RGB and YCbCr digital video
Standards........................................ DVI 1.0
Video Input
Numbers/signal type................... 1 single link DVI-D (or HDMI*)
Connectors ..................................... 1 female DVI-I
Video Output
Numbers/signal type
DVI DA2............................. 2 single link DVI-D (or HDMI*): 1 main, 1
local
Local output is used for DDC communications and hot plug
detection
N
DVI DA4............................. 4 single link DVI-D (or HDMI*)
Connectors ..................................... 2 or 4 female DVI-I (depending on model)
General
External power supply................. 100 VAC to 240 VAC, 50/60 Hz, external;
to 12 VDC, 1A, regulated
Power input requirements........... 12 VDC, 0.4 A
Temperature/humidity................ Storage - 40° to + 158°F (-40° to + 70°C) /
10% to 90%, noncondensing
Operating + 32° to + 122°F (0° to + 50°C) /
10% to 90%, noncondensing
Cooling ........................................... Convection, no vents
Mounting
Rack mount........................ Yes, with optional 1U, 9.5" deep rack shelf
(RSU 129, #60-190-01; RSB 129, 60-604-02);
1U, 6" deep rack shelf, (RSU 126,
#60-190-10; RSB 126, 60-604-11); or 1U, 3.5"
®
deep VersaTools rack shelf (RSF 123,
#60-190-20; RSB 123, 60-604-21)
DVI DA2 and DVI DA4 • Reference Information
A-2
Furniture mount................ Yes, with optional MBU 125 Under Desk
Mounting Kit, #70-077-01
Enclosure type ............................... Metal
Enclosure dimensions................... 1.75" H x 8.75" W x 3.0" D
(1U high, half rack wide)
(4.4 cm H x 22.2 cm W x 7.6 cm D)
(Depth excludes connectors.)
Product weight .............................. 2.8 lbs (1.3 kg)
Shipping weight ............................ 5 lbs (3 kg)
Vibration......................................... ISTA 1A in carton (International Safe
Transit Association)
Regulatory Compliance
Safety................................... C-tick, CUL, UL
EMI/EMC .......................... CE, C-tick, FCC Class A, ICES, VCCI
MTBF............................................... 30,000 hours
Warranty......................................... 3 years parts and labor
All nominal levels are at 10%
N
N
Specifications are liable to change without notice
DVI DA2 and DVI DA4 • Reference Information
A-3
Reference Information
Included Parts
These items are included:
Included parts
Replacement
part number
DVI DA2
DVI DA4
60-886-01
60-922-01
70-055-01
12 VDC Desktop power supply with
orange captive screw attached
(1) IEC cord
(4) Rubber feet (not attached)
DVI DA2 and DVI DA4 User's Manual
Accessories
Accessories
Part number
DVID SL series (3, 6 or 15 feet single link
DVI-D male to male patch cables)
26-585-0x
IN9700 series (25, 35, 50 or 75 feet single
link DVI-D male to male long distance
extension cables)
26-584-0x
HDMIF-DVIDM (HDMI female to DVI-D
male adapter)
26-616-01
MBU 125 (Under desk mount kit)
RSF 123 (3.5" deep, 1U rack shelf kit)
RSB 123 (3.5" deep, 1U basic rack shelf)
RSU 126 (6" deep, 1U rack shelf kit)
70-077-01
60-190-20
60-604-21
60-190-10
RSB 126 (6" deep, 1U basic rack shelf)
RSU 129 (9.5" deep, 1U rack shelf kit)
RSB 129 (9.5" deep, 1U basic rack shelf)
60-604-11
60-190-01
60-604-02
DVI DA2 and DVI DA4 • Reference Information
A-4
Extron’s Warranty
Extron Electronics warrants this product against defects in materials and workmanship
for a period of three years from the date of purchase. In the event of malfunction during
the warranty period attributable directly to faulty workmanship and/or materials,
Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating
condition, provided that it is returned within the warranty period, with proof of
purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
Europe, Africa, and the Middle East:
Extron Electronics, Europe
Beeldschermweg 6C
1001 East Ball Road
3821 AH Amersfoort
Anaheim, CA 92805, USA
The Netherlands
Asia:
Japan:
Extron Electronics, Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Extron Electronics, Japan
Kyodo Building
16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
This Limited Warranty does not apply if the fault has been caused by misuse, improper
handling care, electrical or mechanical abuse, abnormal operating conditions or non-
Extron authorized modification to the product.
If it has been determined that the product is defective, please call Extron and ask for an
Applications Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400
(Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return Authorization number). This
will begin the repair process as quickly as possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you
assume the risk of loss or damage during shipment. Returned units must include the
serial number and a description of the problem, as well as the name of the person to
contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect
to the product and its quality, performance, merchantability, or fitness for any particular
use. In no event will Extron Electronics be liable for direct, indirect, or consequential
damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some
provisions of this warranty may not apply to you.
Extron USA - West Extron USA - East Extron Europe
Extron Asia
Extron Japan
Extron China
Extron Dubai
Headquarters
+800.633.9876
+800.3987.6673
+800.7339.8766
+81.3.3511.7655
+81.3.3511.7656 FAX
+400.883.1568
+971.4.2991800
+971.4.2991880 FAX
Inside USA / Canada Only
Inside Europe Only
Inside Asia Only
Inside China Only
+800.633.9876
Inside USA / Canada Only
+1.919.863.1794
+1.919.863.1797 FAX
+31.33.453.4040
+31.33.453.4050 FAX
+65.6383.4400
+65.6383.4664 FAX
+86.21.3760.1568
+86.21.3760.1566 FAX
+1.714.491.1500
+1.714.491.1517 FAX
© 2008 Extron Electronics. All rights reserved.
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